Installation Support

aquatherm’s COVID update 1 March 2021

Prime Minister Jacinda Ardern has announced that New Zealand will move back to COVID-19 Alert Level 3.  For our plumbing industry, and our Aquatherm NZ Warehouse this will mean a return to work under restricted conditions.

The Warehouse will be open for business at 8.30am on 1st March 2021.

Please ensure you forward any orders through to Rosch Hawes at  or phone 09 5707204.  You will then be advised of your pickup time and availability.  There will be no access to inside the Warehouse or the office.

Our team are implementing behind the scene routines including frequent increased cleaning, limited staff per site and social distancing practices in order to provide a safer environment for our people during the picking and collection process.

We ask our distribution partners to use their best endeavours to not send RETURNS during Level 3 back to our factory (for any further enquiries on this please contact Rosch directly).

The Directors of Aquatherm NZ would like to thank you or your support during this lockdown period and we trust this finds you and your families safe and well and we look forward to supporting you as we move through the various COVID 19 Levels.

Site Support

technical-2In addition to training, aquatherm offers an active on-site installation support service nationwide.

This is an essential part of our installer support network in ensuring that quality installations are achieved. This also supports QA requirements, contractor testing and overviewing new installation requirements nationally.

Please contact our regional sales managers applicable to your area.

Butt welding training photo

Manifold Preparation

Preparing manifolds, Aquatherm support nationallyaquatherm New Zealand at their Auckland facility will assist in the preparation and planning of manifold and/or pre pipe assembly. This service is available nationally and from clear diagrams and plans we can pre construct socket or butt welded manifold and plant requirements for delivery direct to your premises or site.

For more information contact our technical director Milton Sands.

Office: 570 7204
Mobile: 021 533 555

Technical Resources, Support and FAQs

Up to date technical information available to both designers and installers

Technical ResourcesTechnical SupportFAQs

We have committed ourselves above and beyond the legal requirements to maintain and protect the delicate balance of our immediate environment. From production to installation to recycling, our systems are designed to impact the environment as little as possible.